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Damage to a commercial property can affect the business owner for many reasons. This is why contracting the right restoration company to help mitigate the damage is important! Here are a few qualifications to look out for when hiring for a commercial property restoration job.


Firstly, not all restoration companies carry the same certifications, if any! Each individual category of restoration has it’s own certification program. Certification sources such as Restoration Industry Association (RIA) and Institute of Inspection Cleaning and Restoration Certification (IICRC). Restorers and insurance carriers nationwide have agreed upon the standards of these institutions.

Examples of some Certifications:

  • Fire and Smoke Restoration Technician
  • Water Damage Restoration Technician
  • Microbial Remediation Technician
  • Trauma and Crime Scene Technician
  • Upholstery Fabric Cleaning Technician

Response Time

Second thing to look out for is the response time after loss has been reported to the restoration company. Response times can vary depending on the restoration companies. Some can respond one hour after the reported loss, while others can take up to 24 hours. Always ask what the arrival time will be and discuss the implications of the time if any. Always note that most work will begin after insurance approval.

Work Force

A third qualification to ask about is the capability of their workforce. The crew size providing emergency services for a small residential loss is quite different from a large commercial loss. The labor required for a large commercial loss can be quite extensive and may take many workers to complete efficiently. Asking the restoration company if they have completed similar sized projects is a good first step to learning about their work force capabilities. Many companies have designated crews that are assigned certain labor tasks. Others may be able to pull resources from different locations to grow the work force accordingly. 

Researching or asking questions about certifications, response times, and workforce capabilities will ensure that you made the right decision when hiring your commercial property restoration team. Phoenix Restoration Services has individuals certified with IICRC, can respond within an hour to walk-through your property, and has the capability to grow the restoration team as needed. Please call Phoenix at (402) 964-2232 to schedule your services or ask any questions about your property damage. We’re here to help you rise up again from disaster.